Return and Exchange Policy

Home /
Return and Exchange Policy

Lingerie Canada accepts no merchandise returns or exchanges AFTER 7 BUSINESS DAYS from the date of receipt of the package. Eligible items requesting to be returned must be in there original unworn conditions & packaging. All returned merchandise must include an RMA print out which can be created from your account page. Log into your acount and click the "RMA" tab on the left side bar, then click the "Request New RMA" to initiate your return request or click here

Due to health regulations, we cannot accept returns on costumes, thongs, underwear, novelty items, as well as worn merchandise for your safety.

Stockings, body stockings, eye lashes, pasties, pantyhose, wigs

Items that have been warn, laundered, tags removed, smell like cigarette smoke/body order/perfume, stained, not returned in the original packaging including hanger when applicable.

Footwear/Shoes may only be returned for a different size of the same style. Original box must be included with return.

Sale or Clearance items – All Sales are Final.

All returned merchandise must include an RMA print out which can be created from your account page. Log into your acount and click the "RMA" tab on the left side bar, then click the "Request New RMA" to initiate your return request or click here

PRODUCTS

BRANDS

CUSTOMER SERVICE

ABOUT US

YOUR ACCOUNT