Shipping Information / Processing Time
Please allow 1-2 business days to process your order. Once processed, it does take our shipping department approximately 48 hours (2 business days) to ship your order. Depending on area of residence, you should receive your package within 5-10 business days. All orders are shipped via Canada Post Expedited service with a tracking number. Do take advantage of our FREE SHIPPING* option on any order over $89. At this time, we do not offer an overnight option or an express shipping option. If you do need something rushed, please contact customer service and we will try to help ensure you get the package quicker. Please note, there are no deliveries on weekends and holidays.
For customers who do not receive mail on a daily basis, we may notify you regarding a shipping fee. This occurs mostly when your postal code has the number "0" in it. Unfortunately Canada Post does charge a surcharge for deliveries to these areas. We already subsidize your shipping with our "Free Shipping on Every Order" campaign. We will email you promptly if your order applies for these extra shipping charges. Generally those charges range from $5-$20.
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