Shipping Information / Processing Time
Please allow 1-2 business days to process your order. Once processed, it usually takes our shipping department approximately 48 hours (2 business days) to ship your order. Depending on area of residence, you should receive your package within 2-9 business days. All orders are shipped via Canada Post Expedited service with a tracking number. Do take advantage of our FREE SHIPPING* option on any order over $89. Please note, there are no deliveries on weekends and holidays. Please note that if we have an item out of stock in the warehouse delivery times listed on this page may be longer. Other reasons for a time delay may also apply. We do not guarantee delivery times or product availability.
For customers who do not receive mail on a daily basis, we may notify you regarding a shipping fee. This occurs mostly when your postal code has the number "0" in it. Unfortunately Canada Post does charge a surcharge for deliveries to these areas. We already subsidize your shipping with our "Free Shipping on Every Order" campaign. We will email you promptly if your order applies for these extra shipping charges. Generally those charges range from $5-$20.
During the Holiday Season, orders may take longer to process and ship. We thank you for your understanding.