Shipping Information / Processing Time
Our current processing time in our warehouse to ship an order is approximately 2-5 business days. If you order is placed after 9 a.m. EST, your order will be received in our warehouse the following business day. If we have an item out of stock in the warehouse, delivery times listed on this page may be longer. Other reasons for a time delay may also apply. We do not guarantee delivery times or product availability.
Orders are generally shipped via Canada Post Expedited service with a tracking number. Do take advantage of our FREE SHIPPING* option on any order over $89.
Please note, there are no deliveries on weekends and holidays.
For customers who do not receive mail on a daily basis, we may notify you regarding a shipping fee. This occurs mostly when your postal code has the number "0" in it. Unfortunately Canada Post does charge a surcharge for deliveries to these areas. We already subsidize your shipping with our "Free Shipping on Every Order" campaign. We will email you promptly if your order applies for these extra shipping charges. Generally those charges range from $5-$20.
During the Holiday Season, orders may take longer to process and ship. We thank you for your understanding.